Pandemic Upends Peak Season

Shippers face an unusually challenging peak season this year due to the pandemic's impact on supply chains and an ongoing labor shortage. Consumers will feel the pain in both their pocketbooks -- higher prices on both goods and shipping costs - and in their patience as delivery delays are likely. The latest infographic from IMAG summarizes peaks' perfect storm and the expected threat to the customer experience. See a higher-resolution here.

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