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About IMAG

The International Mailers’ Advisory Group (IMAG) was founded in 1997 and, since then, it has become the premier representative of the U.S. international mailing and shipping sector. Members include consolidators, hardware and software solutions providers, platforms and marketplaces. Our core mission is to address barriers to the efficient flow of information and goods across borders for companies utilizing postal services. IMAG is a 501(c)(6) organization.

Our voice matters

The cross-border market has seen enormous change over the past decade. As traditional letter mail volumes have declined, B2C ecommerce shipping has surged. This dynamic market means shippers – and their service providers – are regularly dealing with service issues, pricing changes, customs challenges, and regulatory hurdles. IMAG keeps members informed and advocates on their behalf.

Who are our members?

IMAG represents a diverse community of consolidators, hardware and software solutions providers, platforms, marketplaces, and international mailing organizations.  We monitor developments worldwide to identify impediments and work toward removing them to ensure the smooth delivery of international mail and parcels.

Why join IMAG?

Our three in-person meetings a year are like half-day conferences, bringing to the table people who lead, influence, and analyze our industry. Weekly member calls, regular news alerts, newsletters and webinars with industry leaders not only keep members informed but help to get questions answered and issues resolved promptly.

How can we help your company?

IMAG stands ready to address issues that affect our members. Contact us and let us know the issues that have an impact on your international mailing and shipping operations. We invite you to join us and participate in our many initiatives.

How does IMAG work?

We monitor developments worldwide, and we work toward removing barriers to ensure the smooth delivery of international mail and parcels. We are recognized as a credible voice in international forums as we:​​

  • work with the Global Business unit of the U.S. Postal Service to improve products and services for our industry;

  • together, work with the Postal Service and other posts to resolve service or operational issues as they arise;

  • interact with U.S. Customs and Border Protection to stay on top of customs and regulations; and

  • serve on the U.S. Department of State's Advisory Committee on International Postal and Delivery Services.​​

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